FAQs – Kitchsculpt

1. How long does shipping take?

Shipping times vary depending on your location, but it usually takes 7 to 15 business days. We will provide you with a tracking number to follow your order.

2. Do you offer free shipping?

Yes, we offer free shipping on orders over a certain amount. You can check the details at checkout.

3. How can I track my order?

Once your order has been shipped, we will send you an email with a tracking number and a link to track your shipment.

4. Can I cancel my order after purchase?

You can cancel your order within 24 hours of placing it. After this period, the order may have already been processed for shipping, making cancellation unavailable.

5. What should I do if I receive a damaged or defective product?

If you receive a product with any issues, please contact us via email or our contact form within 48 hours of receiving your order, and we will resolve the issue as quickly as possible.

6. Do you have a return policy?

Yes, we offer a 14-day return policy from the date of delivery. The item must be in its original condition and unused. For more details, please visit our Return Policy page.

7. What payment methods do you accept?

We accept PayPal and Visa Card as secure payment options.

8. Can I change my shipping address after placing an order?

If you need to update your shipping address, please contact us as soon as possible. If the order hasn’t been shipped yet, we will assist you in making the change.

9. Are your products safe for kitchen use?

Yes, all our products are made from safe and certified materials for kitchen use, and we ensure they meet global quality standards.

10. How can I contact you?

You can reach us via email or through our contact form on our website, and we will get back to you as soon as possible.